Stop Losing Revenue to Email Chaos
TaskHarmony monitors all your inboxes, automatically routes every enquiry to the right person, and ensures nothing falls through the cracks. Whether it's sales quotes or customer service cases—every email gets handled.
Sound Familiar?
Enquiries buried in shared inboxes
Important requests get lost when multiple people check the same inbox. Nobody knows who's handling what.
Deals lost to slow responses
The average quote takes 67 hours in freight. First responder wins 35-50% of deals. Every hour costs money.
No visibility into email status
Managers have no way to know if enquiries are being handled or customers are waiting.
Hours spent on manual coordination
Your team spends more time forwarding emails and tracking in spreadsheets than actually serving customers.
One Platform. Complete Email Control.
Whether you're managing sales enquiries or customer service cases,
TaskHarmony keeps everything moving.
Connect All Your Inboxes
Gmail, Outlook, any email provider. Connect in minutes. We monitor everything in one place.
Auto-Route to the Right Person
Every email automatically goes to whoever should handle it—based on your workflow rules, customer assignments, and team capacity.
Track Every Conversation
See every enquiry's status in real-time. Know exactly what's pending, what's in progress, and what needs attention.
Automate Follow-ups & SLAs
Set response time targets and let the system handle reminders. Escalate automatically when things slip.
Learns Your Workflow Patterns
Our AI gets smarter over time, improving classification accuracy and adapting to how your team actually works.
Built for Your Industry
Built for Freight Forwarding Operations
67 hours—the average quote turnaround. 46% of shippers switched forwarders for better tech.
Workflows Supported
Sales Enquiry Management | Nomination/CS Case Handling | Documentation Follow-up
Your ROI
Respond faster than competitors. Ensure every case gets handled.
Up and Running in Days, Not Months
Connect Your Email
Link your Gmail, Outlook, or any email provider. Takes 5 minutes. No IT involvement needed.
Define Your Workflows
Tell us your process stages and who handles what. We configure the routing and automations.
TaskHarmony Takes Over
Every email gets classified, routed, and tracked automatically. You get visibility and control.
See It in Action
A freight forwarder processing 100+ enquiries daily across 60 inboxes
The Challenge
Their pricing team couldn't keep up with incoming enquiries. Requests got lost in shared inboxes, and by the time they quoted, competitors had already won the business.
The Solution
TaskHarmony now monitors all 60 inboxes, automatically classifies every enquiry, routes it to the right pricing executive, and tracks response times.
The Results
- Every enquiry now gets a response
- Average response time reduced dramatically
- Complete visibility into team workload
“We finally know exactly what's happening with every customer enquiry.”
— Operations Director
A freight forwarder with shared CS inboxes handled by multiple executives across sectors
The Challenge
Multiple customer service executives checking the same inboxes. No clear ownership. Cases were being missed or handled twice.
The Solution
TaskHarmony automatically assigns every case to a specific owner based on sector, tracks handling status, and ensures SLA compliance.
The Results
- Every case has a clear owner
- Timely handling of all customer requests
- Maximum revenue capture through proper case management
“We're capturing revenue we used to miss.”
— CS Manager
Enterprise-Grade Security, Built In
End-to-End Encryption
All data encrypted using Azure Key Vault. Protected at rest and in transit.
Your Data Stays Yours
Never shared, never used to train AI models. Your business communications remain confidential.
Compliance-Ready
Built for SOC 2. Detailed audit logs for every action.
Role-Based Access
Define exactly who sees what. Managers see dashboards; team members see their assignments.
Integrates securely with
Microsoft 365
AzureCommon Questions
Still have questions?
Built by People Who've Solved Problems at Scale
We've spent our careers building systems that handle millions of transactions—at Google Pay, Uber, and fast-growing startups. We built TaskHarmony because we saw operations teams drowning in email, using the same tools we'd replaced years ago. Your email workflow deserves better.
Divyam Goel
IIT Bombay, Computer Science
15 years building high-volume systems at Google Pay and Uber. Now applying that expertise to help operations teams take control of their email workflows.
LinkedIn
Vaibhav Sawlani
BITS Pilani
Built and scaled products from zero to $2M+ ARR. Early team at GoKwik (grew to $35M Series B). Understands what it takes to solve real operational problems.
LinkedInReady to Take Control of Your Email Workflows?
Book a 15-minute call to see how TaskHarmony can work for your team.